Selecting a computer service company.
1. How long has the company been in business?
Even with the current economy slump, a good service business will always be there for its clients and MyComputerStore.com is no exception. We have been in business for over 4 years now and continue to grow each year because of our unmatched customer service. You can have some peace of mind to know we will be here the next time you call with a computer system issue.
2. What kind of qualifications does the company have?
Let's face it, certifications are important for any service company, but without the experience to back up certifications, the client pays in the end. Instead of sending out technicians with little or no experience, MyComputerStore.com's service technicians have over 10 years of experience each! You won't have to worry about leaving your computer for us to train on, we will fix your problem quickly and efficiently.
3. Formatting versus Repairing.
Far too often computer systems require software repair. Other computer service companies will quickly inform clients that the best way to repair the machine is the completely erase it and reinstall to the factory default settings. You would, in most cases, lose ALL of your important and precious data. ERASING SHOULD BE A LAST RESORT!!! MyComputerStore.com will NEVER erase your computer unless absolutely necessary. We will take the extra time to repair your problem and find a solution, not just offer a quick fix.
4. Should you replace your computer system?
When you are having computer issues, you are often faced with a choice to repair or replace your existing machine. A lot of computer service companies will push clients into purchasing an entirely new system rather than repairing it because it is more convenient for them, not you. MyComputerStore.com will check EVERY option available, and if it makes economical sense for our clients to repair their machine, we cover all the bases without pushing anything that is not in the best interest of our clients.