Introduction: MyComputerStore is a managed service provider that assumes the responsibility of monitoring, patching, and maintaining computer networks and infrastructure. With a focus on efficiency and security, our comprehensive services can encompass 24/7 monitoring through a dedicated Security Operation Center (SOC), leveraging artificial intelligence-powered antivirus software. Additionally, we ensure hardware performance by monitoring the status of all computers, proactively identifying and addressing potential failures. In line with our commitment to safeguarding data, we oversee the backup status of any servers, guaranteeing reliable and effective backup operations. Furthermore, we contribute to enhancing the operational capabilities of our customers by facilitating remote access through VPN tunnels and extending assistance in managing vital systems, such as email and Office 365 services.
Last but definitely not least, we offer free remote support to all of our managed customers. If you are having a problem with your computer, just pickup your phone and call 937-472-0650 and a tech will be with you ASAP. Oh and a real person will answer the phone, you’ll never ever get an auto attendant!!! You can also submit a ticket on this site or simply send us an email.
The single greatest benefit of participating in the membership program is the simple and efficient maintenance service that our system receives. The service updates and cleaning keep our systems running smoothly. David and the staff at MyComputerStore have always provided very prompt and friendly service. There has never been an issue with our system that they have not been able to handle quickly and with expertise. Our practice has worked with David and MyComputerStore for over 12 years. We have never regretted making the decision to have MYcomputerStore create and maintain our multiple user network.
Dr. Donald Potts – Parkway Dental
On Call Without Fail EVERY Time We Need You
They have a great service. They are on call without fail EVERY time we need you and this is why you have our business. As stated many times in the past, if they would be willing, I'd hire you direct. They understand the need for support and they come thru every time.....so....service and minimal downtime when we need their help.
They understand customer service, their prices are fair, and I feel we get a great value from their company.
Paul Kasperski - Cleary Machine - Rogue Tools and Epix Tube Company
Knowing that our data is secure and that we will get a quick response when problems arise.
MyComputerStore is a knowledgeable, reliable IT firm with excellent customer service.
Tamela Moore,
Lakengren POA
We have been more productive and efficient, because our network is more dependable. 2. Their response time is outstanding. They get us back up and running ASAP. David and his team are exceptional to work with. They offer a top notch service at a fair price.
Stacey Llacera,
Service Manager,
Oheil Irrigation/Buckeye Lawn & Landscaping